Returns & Exchanges

At Smallwoods, we want you to be completely satisfied with your home decor, which is why we offer a 30-day return window for most items. If your custom order or wall art doesn't meet your expectations, our team is here to help make it right.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original boxing.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the return is scanned within 7 days of receiving your label to avoid expiration.

4

Receive Your Refund

After our warehouse team inspects the returned decor, we will issue a refund to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing